Remote Utilities - Viewer main window |
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| Developer(s) | Usoris Systems LLC |
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| Stable release | 5.1 / 12 December 2011 |
| Operating system | Microsoft Windows and Linux |
| Type | Remote desktop software |
| License | Shareware |
| Website | www.remoteutilities.com |
Remote Utilities (RUT) is remote control software for Microsoft Windows that provides remote access from one PC to another PC over a LAN or via the Internet. The program utilizes the Client-server model and consists of two components: the RUT-Server that is installed on the remote PC and the RUT-Viewer that is installed on the local PC. To access the remote PC, the user needs to know the IP address or the Internet ID of the remote PC, as well as the access password.
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As defined on the program’s website, a connection mode is a way to perform a specific task on a remote PC[1]. Remote Utilities 5.1 has 16 connection modes[1]:
The Internet ID refers to the following:
This Internet ID technology support has been available in Remote Utilities, starting with version 5.0[2].
Quick Connect is a stand-alone program executable that runs without installation and administrative privileges. This module has been available in Remote Utilities, starting with version 5.1[3].
The Gateway Mediation Server is a separate program made available with the release of Remote Utilities 5.1[3]. The GMS replicates the functionality of the global Internet ID server and allows firewalls and NAT services to be bypassed when establishing a remote connection. The program runs as a service, the Administrator's console is used to connect to the service for administration and maintenance.
Remote Utilities was previously known as Remote Office Manager and was available for download and use from 2004 until early 2010. The current name, Remote Utilities, was given to version 4.3 in mid-2010 as part of a rebranding effort. After version 4.3, there was version 5.0[2], a major update and version 5.0.1[3], a minor update. The most current version, as of August 1, 2011, is Remote Utilities 5.0.1.
As of December 13, 2011 only Linux is supported through Wine.
The RUT-Server is remotely installed using the built-in MSI configuration utility. The utility is launched from the RUT-Viewer and different parameters can be set for a generated MSI installer file. The file is then distributed to a Microsoft Windows network using Active Directory policies.
When encrypting traffic between local and remote PCs, Remote Utilities employs existing security algorithms and standards: 2048-bit RSA and 256-bit AES keys.
The program has different licenses for three user categories: home users, general business use, and helpdesk providers. Prices are different for each user category.